Customer messaging a business on WhatsApp

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Every enquiry answered.In seconds.

WhatsApp automation and an AI agent for UAE businesses that answers every message, from Google, Instagram, your website, referrals, regular customers and ads, then qualifies it and books the next step while you and your team get on with the work.

Try it

See it answer on WhatsApp

This is how the agent looks to your customer: real WhatsApp, with service cards, doctor profiles and a booking form that opens inside the chat. Tap a message to send it.

Demo clinic with sample data. Yours is built on your own services, prices and team.

The problem nobody talks about

Your WhatsApp never stops. You can't answer all of it.

Enquiries come in from everywhere: people who found you on Google Maps, Instagram and Facebook messages, website visitors, friends of happy customers, regulars asking the same questions again, and ads if you run them. They arrive at 10 pm, on Fridays, during lunch, while you are with a client or on site. The owner is busy running the business, the team is busy serving the customers already in front of them, and by the time someone replies, the new customer has messaged three competitors and gone with whoever answered first.

A slow reply doesn't just lose one sale. Every customer who gave up waiting was already interested, and you earned that interest with years of work, good reviews and word of mouth. If you also run ads, it quietly doubles what each customer costs you.

Work out what slow replies cost you

Research published in Harvard Business Review, based on more than a million inbound leads, found that companies contacting a lead within an hour were about seven times more likely to qualify it than those who waited even an hour longer, and over sixty times more likely than those who waited a day.

  • 0 to 5 min

    The customer is still on their phone, still interested, still comparing. This is when most deals are won.

  • 1 hour

    They've messaged other businesses. Whoever replied first is now the favourite.

  • Next day

    The customer has moved on. Most of the chance to win them is gone.

  • With us

    Every enquiry gets a helpful, human sounding reply in seconds, at any hour, in Arabic, English, Hindi and more.

Built for both sides

Easier for customers. Calmer for owners.

Your customers get

  • An instant answer on WhatsApp, the app they already use every day.
  • Real choices, not walls of text: photos, carousels, prices and buttons they can tap.
  • A booking or order in about a minute, without calling or waiting.
  • A real person whenever they want one, with the full conversation handed over.

Business owners get

  • No enquiry left waiting, evenings, weekends and holidays included.
  • Qualified leads only reaching the sales team, with budget, need and timing already captured.
  • Everything in one place: CRM, booking system, POS or a simple Google Sheet.
  • Clear reports on how many leads came in, how fast they were answered and how many converted.
Not a typical chatbot

WhatsApp automation designed around how your customers buy

Most chatbots are a menu of buttons that ends with "an agent will contact you". Ours are built for one business at a time: your services, prices, availability, tone and rules, and the exact questions your customers ask before they decide.

Industries

If your business lives on enquiries, it works for you

  • Real estate

    Qualifies buyers and tenants by budget, area, property type and timeline, shares matching listings, and books viewings straight into the agent's calendar.

    "Do you have a 2 bed in JVC under 1.2 million?"
  • Clinics and healthcare

    Introduces the doctors, explains services and prices, and books appointments synced with the clinic's software.

    "Is there a dermatologist free tomorrow evening?"
  • Restaurants and cafés

    Takes orders in plain words, prices them, collects the address and sends them to the kitchen or POS.

    "2 chicken shawarma and 1 biryani, delivery to Al Nahda."
  • E-commerce and retail

    Answers product, size and stock questions, shares catalogues, recovers abandoned carts and tracks orders.

    "Do you have this in a medium, and when will it arrive?"
  • Automotive

    Shares available cars and specs, collects trade in details and books test drives and service appointments.

    "Can I test drive the hybrid this Saturday?"
  • Education and training

    Explains courses, fees and intakes, qualifies students and books counselling calls.

    "When does the next batch start, and is there a weekend option?"
  • Hotels, tourism and events

    Handles enquiries, packages and RSVPs, and sends reminders and confirmations.

    "Is the desert safari available for 6 people on Friday?"
  • Salons, beauty and wellness

    Shows treatments and stylists, books slots and sends reminders that cut no shows.

    "Can I book a facial with Sara after 6?"
  • Contracting and home services

    Collects the job details and photos, gives a price range and books a site visit.

    "I need my villa repainted in Mirdif, how soon can you come?"
  • Professional services

    Screens enquiries, answers common questions and books consultations with the right person.

    "Can you help with setting up a free zone company?"
Where it all lands

Your team only does the part that needs a person

The agent doesn't just chat. It finishes the job inside the software you already run, so nothing is copied, typed in twice or forgotten.

  • Real estate

    Qualified leads reach the right agent

    Budget, area, finance and timeline arrive with the shortlist and a booked viewing, routed by area and language and written into your CRM.

  • Clinics

    Bookings land in your clinic system or CRM

    Every appointment and enquiry is saved in your existing booking software, with the patient's details and the full conversation.

  • Restaurants

    Orders go straight to your POS and kitchen

    The order arrives priced, with the address and payment details, in the system your staff already use. They just prepare and deliver.

  • Always in sync

    Menus, slots and listings update themselves

    Dishes and prices, doctors and time slots, properties, products and stock sync automatically from your systems. Change it once and the agent already knows.

  • Built your way

    Customised to your business and your customers

    Every flow is designed around how your customers actually ask and buy: your questions, offers, upsells, rules, handover times and the systems you already use. After launch we study real conversations and keep refining it.

  • Multi branch

    One WhatsApp number, every branch

    Customers share their location and the agent finds the nearest branch, shows what that branch has available and books or orders there.

  • Any language

    Replies in the customer's language

    Arabic, English, Hindi and more. Customers write the way they normally would and get a natural reply.

  • Reminders

    Reminders and reviews, sent for you

    Appointment and order reminders cut no shows, and a review request goes out after the visit or delivery, using Meta approved templates.

  • Repeat customers

    Regulars reorder in one tap

    Names, addresses and past orders are remembered, so returning customers skip the questions and book or reorder in seconds.

  • Privacy first

    Sensitive details stay out of the chat

    Emirates ID, insurance and payment card numbers are never asked for in WhatsApp. Live data stays in your own systems.

  • Official

    Built on Meta's WhatsApp Business Platform

    Your own business number, verified and compliant with WhatsApp policies, so nothing gets blocked after launch.

See it built for your business, free

Tell us what you sell and how customers reach you. We'll build a working demo on your own menu, services or listings, at no cost.

Example: real estate in Dubai

From portal enquiry to booked viewing, before the agent picks up the phone

  1. A buyer clicks your ad or listing and opens WhatsApp at 11:40 pm.

  2. The agent replies in seconds and asks the questions your best broker would: buy or rent, budget, area, bedrooms, ready or off plan, cash or mortgage, when they want to move.

  3. It shares matching properties as a swipeable carousel with photos, prices and key details.

  4. The buyer picks a viewing slot from the agent's real availability.

  5. Your agent wakes up to a qualified lead in the CRM, with the full chat and a booked viewing.

Modern villa in Dubai
See it working

Try the live demos

Open them on your phone. A version for your industry can be ready to show you within days.

WhatsApp conversation: a lead from an Instagram ad is welcomed by Crestline Properties, chooses to buy, sees the latest homes as photo cards, opens The Vista in Downtown with price and DLD permit, and books a viewing
The conversationAn ad lead says hi, picks buy, sees live listings, opens one and books a viewing. Real screens from our live demo.
Property brief form inside WhatsApp: live in, investment or Golden Visa, and ready or off plan
The briefThree quick screens inside WhatsApp, and the lead is qualified.
WhatsApp conversation: the patient says Hi Medicare, gets a welcome with booking options, then a swipeable carousel of services with prices and a carousel of doctors with their next free slot
The conversation"Hi Medicare", a welcome, services and prices, then the doctors. Real screens from our live demo.
Booking form inside WhatsApp with services to choose from
The bookingOne short form inside WhatsApp, and the visit is booked.
WhatsApp conversation: the customer says Hi, sees a carousel of dishes with photos and prices, types an order in plain words, gets the priced summary, then a confirmed receipt with a photo of the dish
The conversation"Hi", the menu as photos, an order typed in plain words, then the receipt. Real screens from our live demo.
Delivery and payment form inside WhatsApp
The checkoutDelivery, address, special requests and payment on one screen.

Open the real estate demoOpen the clinic demoOpen the restaurant demo

Questions

No. It's written in your tone, uses your real information and replies in the customer's language, including Arabic, English and Hindi. Customers can ask in their own words instead of picking from a menu.

Yes. Most of the businesses that need it most get their enquiries from Google Maps, Instagram, their website, referrals and regular customers, not ads. If you or your team spend hours a day answering the same questions, or miss messages while you are busy, the agent takes that work off your hands and makes sure nobody waits.

WhatsApp automation means the repetitive parts of your WhatsApp conversations run on their own: replies, bookings, orders, reminders and follow ups. A basic chatbot gives customers a menu of buttons. Our AI agent understands what they type, uses your live data and finishes the job, then hands over to your team whenever a person is needed.

Yes. It runs on your WhatsApp Business number through Meta's official platform, and works with click to WhatsApp ads, website chat, Instagram and Facebook messages.

They can ask at any time. The conversation moves to your team with the full history, and your staff reply from the WhatsApp app as usual.

A working demo built on your business usually takes a few days. Going live depends on your integrations and approvals, typically two to four weeks.

Any business that gets enquiries: real estate, clinics, restaurants, e-commerce, automotive, education, hotels and tourism, salons, contracting and professional services across Dubai, Abu Dhabi, Sharjah and the rest of the UAE.

Yes. Three live demos are open to try on your phone: a real estate brokerage, a clinic and a restaurant. A demo built on your own business can be ready within days.

Yes, fully. The flows, questions, offers, language, tone, handover rules and connections to your POS, CRM or booking system are all built around your business and how your customers behave. Nothing is a fixed template, and we keep improving it from real conversations after launch.

Since 1 October 2026, Meta charges for most WhatsApp API replies after the first 1,000 a month per number. A good agent keeps that bill low by answering in fewer, richer messages and taking bookings through a form inside the chat. Read what changed.