Shared restaurant table with dishes and drinks

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WhatsApp orderingfor restaurants

Your customers already order on WhatsApp. The agent shows the menu, understands orders typed in plain words, confirms the total and sends the order to your POS and kitchen, while your staff focus on the food.

Live demo

Order dinner the way your customers would.

Open the Grill House demo on your phone, browse the menu cards, type an order in your own words and see the priced summary and checkout.

Restaurant WhatsApp agent with menu cards and a typed order
  1. Browse the menuDish photos, prices and offers as swipeable cards.
  2. Type the orderWrite it the way customers do, and get a priced summary back.
  3. Check out in one formDelivery or pickup, address and payment on a single screen.
  4. Order confirmedThe order reaches the kitchen and the customer gets updates.
Overview

At the lunch rush, nobody should wait for a reply to order.

Many UAE restaurants take dozens of WhatsApp orders a day by hand, often ten or twenty at once at peak, on top of phone orders. Messages get missed, orders get written down wrong, and customers move to the delivery apps.

The ordering agent takes the order the way a good staff member would: dish photos and prices, a typed order understood even with short forms, delivery or pickup, payment and a clear confirmation. Your team can still reply from the same number whenever they want.

What's included

What the ordering agent does

  • Menu as photo cards

    Dishes, prices and offers your customers can browse in the chat.

  • Typed orders understood

    "2 chicken shawarma and 1 biryani" becomes a priced order, ready to confirm.

  • Delivery or pickup, cash or card

    Sensible defaults with one tap changes, and saved addresses for regulars.

  • Straight to your POS and kitchen

    Confirmed orders land in your POS or kitchen screen where an API is available.

  • Order updates

    Customers get clear status messages, so fewer calls asking where the food is.

  • Multi branch on one number

    Customers share a location and the order goes to the nearest branch.

Work

Our work, and what it looks like

Menu cards and a typed order
Menu cards and a typed order
Delivery and payment in one form
Delivery and payment in one form
Built on your own menu
Built on your own menu

See all work

Process

How we work

  1. Discovery

    Your menu, branches, delivery areas, POS and ordering habits.

  2. Build

    Menu cards, flows, branding and the POS connection.

  3. Test

    Your team places real test orders and we adjust.

  4. Go live

    Usually two to three weeks, depending on POS access and Meta approval.

Where we work

For restaurants and cloud kitchens across the UAE

DubaiAbu DhabiSharjahAjmanRas Al KhaimahFujairahUmm Al Quwain

From our Dubai office at B Hive, BurJuman, we work in person across Dubai and Sharjah and online with businesses in every emirate.

Questions

Yes. Open grillhouse.adsncodes.com on your phone and order as a customer, from the menu to a confirmed order.

No. It handles orders that already come to your own WhatsApp, so you keep the full order value on those, while the delivery apps keep working as before.

Yes, when your POS has an API. Confirmed orders go straight to the POS and kitchen screen. Without an API, orders arrive as a clean summary for your staff.

Yes. The agent runs alongside the WhatsApp Business app on the same number, so staff can step in on any order.